Contact Support
Stuck on something or spotted a bug? We're happy to help — here's the fastest way to reach us and what to include so we can sort it out quickly.
Email us
Send us a note at contact@maketheboard.com. To help us help you fast, please include:
- A link to the board you're working with
- What you expected to happen vs. what actually happened
- A screenshot or short screen recording, if you can
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Fastest way to reach us
The in-app feedback widget is the quickest route — it sends your message with context about the page you're on, so there's less back-and-forth.
Response times
We read every message and aim to get back to you as soon as we can, typically within a couple of business days. More detail up front usually means a faster resolution.
Billing & subscriptions
For questions about plans and what each one includes, see Plans Explained. To change or cancel your subscription, manage it from the pricing page.